Refund and Returns Policy – DigiTech
Digital Products Refund Policy
At DigiTech, we provide high-quality digital products including online courses, OTT content, and software solutions. Please read our refund policy carefully before making a purchase.
No Refund Policy
DigiTech operates under a strict no-refund policy for all digital products purchased through our platform, including but not limited to:
- Online courses and educational content
- OTT (Over-The-Top) streaming media
- Software products and digital tools
- Downloadable resources and materials
Rationale for Our Policy
Digital products, by their nature, cannot be “returned” once accessed or downloaded. When you purchase a digital product from DigiTech:
- You gain immediate access to the content
- The product can be downloaded, viewed, or utilized instantly
- The intellectual property has been delivered as promised
Before You Purchase
We encourage all customers to:
- Review product descriptions thoroughly
- Check system requirements for software products
- Contact our customer support team with any pre-purchase questions
Technical Support
While we do not offer refunds, we are committed to ensuring our products function as described. If you experience technical difficulties accessing your purchased content, please contact our support team for assistance.
Contact Information
For any questions regarding this policy or assistance with your purchase:
Email: support@digitech.com
Customer Service Hours: Monday-Friday, 9:00 AM – 5:00 PM (EST)
Policy Updates
DigiTech reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated revision date.